Volunteer FAQ

Q: Do I need to sign up in advance?

A: Yes, volunteers must schedule their time. They cannot volunteer without scheduling in advance – we schedule activities and staff based on the number of volunteers coming in.

Q: How do I schedule myself or a group to volunteer?

A: Visit our online scheduling site, www.fbd.volunteerhub.com, or contact the volunteer coordinator at (302) 444-8075 or volunteer@fbd.org. For opportunities in Kent and Sussex Counties, please contact (302) 393-2011 or volunteerinmilford@fbd.org. Please include the date and time you are interested in coming in and how many people are in your group.

Q: Can my child volunteer?

A: Yes, we encourage children to participate. Minimum ages vary by task. Volunteers must be at least eight years old and accompanied by an adult.

Q: What do I do if I need to cancel?

A: We understand that things come up that require you to cancel. Please call the volunteer coordinator as soon as possible to cancel and reschedule. This is especially important if a large group is expected.

Q: Am I required to make a long-term commitment?

A: Your commitment depends on the activity or project you undertake. We do not need an ongoing commitment for sorting donated groceries, repacking food or participating in our After-School or Summer Nutrition Programs.

Q: Where are you located?

A: We have two locations – In New Castle County we are located at 14 Garfield Way in Newark and in Kent and Sussex Counties we are located at 1040 Mattlind Way in Milford.

Click here to see our volunteer guidelines and procedures.