Q: Do I need to sign up in advance?
A: Yes, volunteers must schedule their time. They cannot volunteer without scheduling in advance – we schedule activities and staff based on the number of volunteers coming in.
Q: How do I schedule myself or a group to volunteer?
A: Visit our online scheduling site, www.fbd.volunteerhub.com, or contact the volunteer coordinator at (302) 292-1305 ext 254 or firstname.lastname@example.org. For opportunities in Kent and Sussex Counties, please contact (302) 393-2011 or email@example.com. Please include the date and time you are interested in coming in and how many people are in your group.
Q: Can my child volunteer?
A: Yes, we encourage children to participate. Minimum ages vary by task. Volunteers must be at least seven years old and accompanied by an adult.
Q: What do I do if I need to cancel?
A: We understand that things come up that require you to cancel. Please call or email the volunteer coordinator as soon as possible to cancel and reschedule. This is especially important if a large group is expected.
Q: Am I required to make a long-term commitment?
A: Your commitment depends on the activity or project you undertake. We do not need an ongoing commitment for sorting donated groceries, repacking food or participating in our After-School or Summer Nutrition Programs.
Q: Where are you located?
A: We have two locations – In New Castle County we are located at 222 Lake Drive in Newark and in Kent and Sussex Counties we are located at 1040 Mattlind Way in Milford.
Q: I am in need of volunteer hours for school or community service. What are considered verifiable hours?
A: In order for the Food Bank of Delaware to verify your hours for school or other reasons, the volunteer hours must take place at a Food Bank of Delaware sponsored activity or event (either or off-site). We cannot verify hours for activities where a Food Bank of Delaware staff member is not present.