Take your food service career to the next level!


This 10-week curriculum is designed for individuals working in the food service industry who are interested in attaining additional skills to increase their pay and position within the field. The focus on the ManageFirst curriculum is to provide students with the next level of training who have been working in the field already in order to progress in their profession.

Each week will include 5 days of class, 2 hour classes on a specific core credential topic. The curriculum will allow for individuals to select from the core credential topics in a menu style format choosing single selections if not interested in the entire 5 credential program. For students who choose to take a single class in a subject area their class time will total 20 hours. Students who enroll in the entire curriculum will receive a total of 100 hours of training.

Students also have the opportunity to earn the ManageFirst Credential. To learn more, click here.

Students will attend class for 10 weeks, learning the subject matter through a combination of classroom lecture, group discussion, quizzes, case studies and independent study. At the conclusion of the 10 weeks they will take the certification exam to obtain their ManageFirst subject area certification.

Class dates: 2016-2017 dates TBD
Cost: $300/class or $1400 for all five 10-week classes (textbook included) (financial assistance is available to those who qualify – click here for scholarship application)
Location: Classes will be offered at the Food Bank of Delaware in Newark (14 Garfield Way, 19713)
and Milford (1040 Mattlind Way, 19963)
Instructors:  Chef Tim Hunter (Milford instructor). Click here to learn more about our instructors!

Special note: If you are are a business wanting to sign up multiple employees, please contact Anna McDermott at or (302) 444-8125.

Class offerings:

  1. Controlling Foodservice Costs (Mondays)
  • Manage and forecast profitability
  1. Hospitality and Restaurant Management (Tuesdays)
  • Manage team members
  • Manage information flow
  1. Hospitality Human Resources Management and Supervision (Wednesdays)
  • Manage team members
  • Comply with legal requirements
  1. Customer Service (Thursdays)
  • Manage guest experience
  1. Hospitality and Restaurant Marketing (Fridays)
  • Business promotions, marketing and advertising

For more information, please contact Anna McDermott at or (302) 444-8125.